Payment Policy

Effective Date: January 8, 2025

At Audeglasni, we prioritize your convenience and security by offering flexible payment solutions and ensuring that all transactions are handled with the utmost care.

1. Accepted Payment Methods

• Credit/Debit Cards: We accept all major credit and debit cards, including Visa, MasterCard, American Express, and Discover.
• Bank Transfers: For secure and seamless transactions, we offer direct bank transfer options.
• Certified Checks: Customers may pay with certified checks during in-person transactions.
• Financing Options: We collaborate with trusted financial institutions to provide financing solutions tailored to your needs.

2. Secure Transactions

• All payment transactions are processed through industry-standard encrypted channels, safeguarding your personal and financial information.
• We adhere to strict security protocols to ensure your data remains confidential and secure.

3. Deposit Requirements

• To reserve a vehicle, a deposit may be required. This deposit is non-refundable but will be applied toward the total purchase price of your vehicle.
• Once the deposit is received, we will hold the vehicle until the remaining balance is paid in full.

4. Payment Confirmation

• Upon successful processing of your payment, you will receive a detailed email confirmation that includes the transaction receipt and next steps in the purchase process.
• If you do not receive confirmation within 24 hours, please contact us immediately for assistance.

5. Financing Options

• Our financing options are available to eligible customers through partnerships with reputable lenders.
• Customers can apply for pre-approval online via our website or in person at our dealership.

6. Refunds for Payments

• Refunds for cancellations or disputes will be processed in accordance with our Refund and Returns Policy.
• Refunds will be issued via the original payment method and may take 5–10 business days to process, depending on your financial institution.

7. Failed or Declined Payments

• In the event of a failed or declined payment, our team will notify you immediately. Please ensure your payment method has sufficient funds or contact your bank for assistance.
• You may update your payment details and retry the transaction at your earliest convenience.

8. Payment Assistance

• If you have any questions or require support during the payment process, our dedicated customer service team is available to assist.

For any payment-related inquiries, please contact us at info@audeglasni.com or call (515) 987-8072. We are committed to making your car-buying experience secure, efficient, and stress-free.