Shipping Policy

Effective Date: January 8, 2025

At Audeglasni, we are committed to delivering your vehicle safely and efficiently, no matter where you are in the United States. Our shipping process is designed to provide convenience, transparency, and peace of mind for all customers.

1. Delivery Options

  • Standard Delivery: Our standard shipping service ensures that your vehicle is transported safely and securely to your preferred location within a reasonable timeframe.
  • Expedited Delivery: For customers who require faster shipping, we offer expedited delivery options to prioritize your shipment. Additional fees may apply for expedited services.

2. Processing Time

  • Orders are processed within 2–3 business days after purchase confirmation and receipt of all necessary documentation.
  • During the processing period, we coordinate with our trusted logistics partners to arrange for secure transport.

3. Shipping Costs

  • Shipping fees are calculated based on multiple factors, including the distance between the pickup and delivery locations, the size and type of the vehicle, and the chosen shipping method.
  • A detailed breakdown of shipping costs will be provided during the checkout process, ensuring transparency.

4. Delivery Timeframe

  • Standard deliveries are typically completed within 7–14 business days, depending on the destination and other logistical factors.
  • For expedited shipping, deliveries are often completed within 3–7 business days. However, delivery times may vary due to weather conditions, road accessibility, and carrier availability.

5. Tracking and Updates

  • Customers will receive a tracking number and detailed instructions on how to monitor their vehicle’s journey in real-time.
  • Our support team will provide periodic updates on the status of your delivery to ensure you are informed every step of the way.

6. Vehicle Inspection Upon Delivery

  • Upon delivery, you are encouraged to inspect your vehicle with the carrier for any visible damage or discrepancies.
  • Any issues must be documented immediately, and our customer service team should be notified for resolution.

7. Special Accommodations

  • If you have unique shipping requirements, such as enclosed transport for luxury vehicles, please inform us during the ordering process so we can make appropriate arrangements.

8. Delays and Communication

  • While we strive to meet all delivery timelines, unforeseen circumstances like weather or logistical challenges may cause delays. We will communicate any changes promptly and work to minimize disruptions.

For additional questions or support regarding shipping, please contact us at info@audeglasni.com or call (515) 987-8072.